"Friendly staff, quick and efficient service. I will be back."
By: Jim | Florence,KY
"After Visiting other motorcycle dealerships with sales people who did not know their product. It was a pleasant change to meet a staff that had the answers to my questions. Purchased (2) 2009 CBR 600RR's from Brett. Keep up the great work guys !!"
By: Dave | West Chester,OH
"We purchased our Goldwing in 2006 & our lawn mower in 2008 from Honda of Fairfield. We were very pleased with the sale experience both times and will continue to bring our business here for motorcycle, power equipment and future quad purchases. All service & upgrades to our Golding have been handled exclusively by the service department, and we've been pleased with the knowledge, courtesy & professionalism extended to us from both the service & parts staffs. 2 suggestions... 1) Make use of email & other electronic notifications to tell your customers when service has been completed...and also to indicate any delays that may be encountered (shipment of parts, etc). 2) Perhaps find a way to keep your sales & service attendants aware of the total purchases made by their customers when they are engaging with them in the dealership. Maybe create levels of appreciation for customer activity & loyalty in the form of platinum, gold, silver & bronze memberships with the dealership (or something like that), where discounts, limited promotions, etc could be tied to those levels. "
By: Matt | Cincinnati,OH
"I have the pleasure of owning a 1986 GL1200 which I have had since new. In recent years I have had problems keeping it running. Jason and his crew have now worked on it three times. Each time finding something different. Each time it has run good for a while. Last summer when it did it's thing they helped me put on a fuel filter and pump. Still had problems. So around Thanksgiving they offered to help again. Here it is spring and good news they figured it out once more. Bad news Honda does not have the part. We worked together and I acquired the part through MyCycleParts.com. Even though I have not gotten my friend back yet I know she is in good hands. Anyone needing awesome service stop by."
By: Chuck | Indian Springs,OH
"Great place to do bussiness, sales and service personnel were very attentive to my needs in a timely manner. "
By: James | Cincinnati,OH
"The Best Honda Dealership in the Tri-State area! Everyone there is friendly and helpful. You will not be treated like a number as some dealerships do. "
By: Keith | Middletown,OH
"I have not dealt with the sales staff yet, but I'm sure they're good if they're anything like the parts staff. Every time I walk in the door I am acknowledged within seconds with a friendly greeting, its nice to be asked if I need help right away."
By: Aaron | Hamilton,OH
" Very nice staff, great selection, will be back to purchase a new Honda"
By: Gary | Milford,OH
"I have nothing but good to say about the employees working the parts desk as well as your service department. I cherish my '06 Goldwing and your service guys treat it with TLC when I bring it in for maintenance or to install parts. "
By: Steve | Fairfield,OH
"the parts department has been very helpful in my quest to redo my 1988 cr250r their knowledge and guidence have been a tramendous help and all qestions have been answered and if not sure they took the time to find out for me.thats the main reasons why i will always keep comin back to you and hope to one day soon be able to retire this bike and buy a crf 450 and when i do its gonna come from honda of fairfield no doubt about it no matter how much money you spend they all make you feeel like a vip when i come in that means alot to me also well i hope you enjoy reading this as much as i have enjoyed typing it see ya all soon thanks for all the help sincerly yours nicholas garrison"
By: nicholas c | hamilton,OH
"This Honda shop really works hard to make sure you get the price deserve. Also, if they feel for any reason that the work they done is the not the best, they will take off all the labor."
By: Rob | Hamilton,OH
"Five stars are just not enough. The staff and service that you provide makes one feel at home and special from day one. I have not only gained a great dealership,service,and parts department to go to but a great group of friends as well! To Matt,Brent,Jimmy,John,Shane,Jason,and everyone else there THANK YOU and keep doin what your doin!"
By: Greg | hamilton,OH
"I have always owned Polaris ATV'S. When I decided to purchase a dirt bike I came into Honda of Fairfield and they were great. I am completely happy with the performance of the Honda and will be a returning customer. Thanks"
By: Michael | Hamilton,OH
"I have bought the best motorcycle ever. I picked up my bike and then went for a little ride and i was late getting back but they were willing to stay to help me get it loaded in the back of my truck to take it home. No pushy salesman on the floor only people that wants to help u when u find that bike that u really want. Kristen the Finance girl is great as well and stopped at nothing to get my deal done and get my financing all taken care of. I bought some of the necessary riding gear and the parts department was more than willing to help me find what i needed and get me taken care of. Best dealership experience ever. I cant wait to continue to do business with in the future. Thanks to all your staff"
By: Donnie | Camden,OH
"The bike shop without the attitude." The COURTESY that I receive each time I bring in my Goldwing for service is much appreciated. I am at my Florida home while you are installing new tires, rear brake rotor, and rear brake pads. I know that I will come home to a perfectly serviced bike. ...and I am very happy with the windshield you recently installed. Thanks for saving me money with the after market model, it is perfect."
By: Robert | Fairfield,OH
"I HAVE JUST PURCHASE A MOTORCYCLE FROM MRS. DEWS THAT WAS KEPT AT FAIRFIELD HONDA. I MUST REPORT THAT THE STAFF THAT I HAD CONTACT WITH WERE EXTREMLY HELPFUL AND EXPERIENCED. I WOULD RECOMMEND THIS HONDA DEALER TO ANYONE PURCHASING A MOTORCYCLE NEW OR ON CONSIGNMENT. THANKS JOHN INGRAM(BIG DOG BULLDOG)FROM LISA AND RON DEWS. SOTO CANO HONDURAS"
By: JOHN | haughton,LA
"This was the fifth bike I have purchased since 2001 and the experience was the most pleasant and smooth. I really would like to thank the service dept./manager for taking great care of my bike, I have to wait and they have been great and fast and the tech.(I cant remember his name,is always friendly) Keep up the good work!"
By: Kevin | greenhills,OH
"I walked in took a look at the ATV I plan to purchase got a quote and shopped the other dealers in town. Fairfield came out on top. They had the best service over all. I did not have to wait for a sales rep. and Brent was full of information. Great place to purchase a Honda."
By: Anonymous | Mason,OH
"It seemed like it took forever to get waited on at the parts counter. But I gotta tell you once I was the one being helped, I really loved the personal attention and knowledge of everyone behind the counter. It was well worth the wait. I wasn't rushed and didn't feel like I was being pushed out the door. You guys have the best prices on parts, accessories and service - HANDS DOWN, BAR NONE!!! I make no secret of the fact that I shop around for the best deals and I always come back to you guys because you always have great service and the lowest prices without question. I regret now that I didn't buy my new Honda from you guys, but you can bet you will get all my business from here on out..... and I got a lot of accessorizing to do! Thanks for the great prices and good service. Keep up the great work and I will keep sending people your way! Sincerely, A Very Satisfied New Customer"
By: Tonya | Trenton,OH
"I purchased my second VTX here. This Honda dealer is by far the very best I have shopped at. Sales staff was fair and honest. Service department is excellent and quick. Make no mistake, if you go elsewhere in Cincinnati you will be going second class because these guys are definitely first class! Keep up the great work guys!"
By: Anonymous | Mason,OH
"We bougth a VTX1300S. It is a fantiastic bike. Matt Bonham was great as well as those who preeped the bike for pickup. Thanks to all. I would suggest that anyone looking to buy a Honda Motorcycle shop at Honda of Fairfield."
By: Alan | Indian Springs,OH
" these people at honda of fairfield are the best people to work at honda ever. they have grate deals, they rock at putting 50's together "
By: robbie | hamilton,OH
"Honda of Fairfield has really filled a void in my opinion. I have used their parts and service 3 times now, as well as had my recall work done there. I am totally impressed with their interpretation of customer service. Outstanding! Please, keep up the good work."
By: Greg | Miamisburg,OH
"I never thought in a million years that the dealerships would close at 4:00 on Saturday. I was so pumped up for a purchase of a new motorcycle that day but I arrived at 4:15. Chris Hedrick and Andrew Kias were closing up shop but I think they sensed my desperation. They ended up not leaving until about 6:30 that night BUT I left with a machine that has changed my life - THANK YOU CHRIS AND ANDREW!! I will never be able to repay you for what you did for me!"
By: Melissa | Goshen,OH
"honda of fairfield is the vest dealership in all of ohio. the people are great, the prices are unbeatable, and they have the best bikes you can buy. you will never go wrong wit a honda"
By: Justin | Liberty Township,OH
"I WAS VERY PLEASED WITH MY OVERALL PURCHASE. THE SEVICE DEPARTMENT WAS IMPRESSIVE AND PROFESSIONAL. JIM IN PARTS ALSO WENT OUT OF HIS WAY TO HELP ME WITH ACCESSORIES. I WOULD RATE YOUR DEALERSHIP NUMBER ONE IN THE TRI-STATE. I FEEL I SHOULD BE A GOOD JUDGE SINCE I'VE OWNED ABOUT 15 NEW GOLD WINGS AND SEVERAL OTHER USED. I'LL BE BACK TO PURCHASE MORE PARTS AND VISIT SERVICE. THANKS AGAIN FOR MAKING ME A HAPPY CUSTOMER. "
By: RON | BATAVIA,OH
"Great dealership. Wish them the best and many years of success. I hope all motorcycle riders visit Honda of Fairfield for all their parts, service, and sales needs."
By: Anonymous | Fairfield,OH